Privacy Policy

We (“ABCproxy”) are committed to respecting your privacy and protecting the personal data you share with us and that we collect about you.

This privacy policy (“Policy”) tells you about how we process your personal data. It also provides more information about your privacy rights and how the law protects you. ABCproxy is the controller of your personal data in all cases mentioned in this Policy.
If you have any questions about our privacy policy, or about our policies or data law compliance, please feel free to contact abcproxy.com.

Introduction and definitions

ABCproxy (“we”), the abcproxy.com website (the “Site”), the ABCproxy software ("software “), and the owners of any accompanying services, features, content, and applications (collectively, the “Services”) provided by us.
At ABCproxy, we are in the data business, and because of this, we take data privacy very seriously. Our customers entrust us to provide their organizations with clean, compliant and ethical data while retaining the highest standards of privacy. Our products and services operate globally, so we continually monitor the dynamic global privacy environment and adjust accordingly to ensure full compliance with privacy laws. This Privacy Policy applies both to users who actively choose to use our services, as described below, and to individuals whose personal data may be processed in the course of our operations.

This Privacy Policy has been developed in accordance with Federal Decree No. 45 of 2021 of the United Arab Emirates Personal Data Protection Regulation (“PDPL”) and other relevant laws, as well as best practices and principles of data protection. You can find information about applicable legal acts at this link:
https://u.ae/en/about-the-uae/digital-uae/data/data-protection-laws.
For terms used in this Privacy Policy, such as“Processing”or “Controller”, we refer to the definitions of the PDPL.

We care about your privacy and have designed this Privacy Policy to help you decide whether or not to use the Services and to provide you with all necessary information about our privacy practices. If applicable to you, by accessing and using the Services, or otherwise providing information to us, you are agreeing to and accepting the terms of this Privacy Policy, as amended from time to time, and consenting to the collection and use of information in the manner set forth in this Privacy Policy. We encourage you to read this Privacy Policy carefully and to periodically review it to stay informed of this Privacy Policy and any subsequent changes.

You may contact our team if you have any questions about the processing of your personal data and the rights granted to you by PDPL, and if you do not agree to the terms of this Privacy Policy, please stop using the Services and uninstall the relevant Services immediately.

Scope of application

This Privacy Policy applies to all persons (such as business partners, stakeholders, service providers, etc.) who use this system/service or otherwise interact with us; hereafter collectively referred to as "customers" or "you".

Our systems and services are not intended for use by anyone under the legal age. Only those who have reached the legal age are allowed to use this system, this service and register an account. Therefore, we do not knowingly collect personal data from minors. Therefore, if you are under 18 years old/under the legal age required by law, please do not use this system/this service and do not provide us with any personal data.

If you are a legal representative using our system/services, you should be aware that your personal data will also be collected in accordance with this privacy policy.

You are responsible for ensuring that you are suitable for use of our system and/or services

Data collection and use

Duties and Responsibilities of the Data Controller

Under applicable data protection legislation, we are generally regarded as the "data controller" of any personal information that you provide to us. In certain circumstances, we may act as a "data processor" and process personal data only on the instructions of the data controller or as permitted by law. The following are our main obligations and responsibilities as a data controller or data processor:

Data transfer

We will only transfer personal data outside the region where the service is located if we ensure that the receiving country or region provides adequate protection for the rights and freedoms of the data subject. If an adequate level of protection is not ensured, we will take the following measures:
1. Provide appropriate safeguards: for example through standard contractual clauses.
2. Obtain explicit consent: on the premise of ensuring that data transfer does not conflict with local public safety interests.

Data processing records

We will retain data processing records at our sole discretion, unless we are required to do so by law. Our Data Protection Officer (DPO) is responsible for implementing data protection requirements and optimizing related processes. The officer should have relevant expertise and competencies in data protection. You can contact our Data Protection Officer at abcproxy.com.

Data Breach Notification

Despite our best efforts to protect your personal data, a data breach may still occur. If the breach affects the privacy, confidentiality or security of the data subject, we will promptly notify the relevant regulatory authorities after learning of the breach and provide the following information:
The nature, category and cause of the data breach.
The approximate number of records and data involved.
A description of the possible consequences of a breach.
Remedial measures and response actions taken.

Data retention

After the purpose of processing personal data has been completed, we will delete the relevant data, unless the data has been anonymized and cannot identify the data subject.

Protection of sensitive personal data

We generally do not process special categories of customer personal data, such as race, religious beliefs or political opinions. However, in certain verification scenarios, identification documents or biometric data (e.g. facial images, fingerprints) may be recorded. Such data processing will be based on your explicit consent, which you can revoke at any time.

Agreement between Controller and Processor

If we act as a data processor, we will process personal data in accordance with the explicit instructions of the data controller and in accordance with an agreement signed by both parties. The scope, purpose and relevant details of data processing should be clearly stated in the agreement. We will ensure that these agreements are signed and implemented before data processing activities begin.

Collection of user data

To ensure the security of personal information, we may collect certain user data (such as passports, ID cards, etc.) during the service process to ensure that only relevant information is provided to legitimate data subjects.
If you have any questions about the above policies or how your personal data is used, please feel free to contact us.
Non-Personal Information. This is non-identifiable information generated by user activity. Such non-personal information may include information such as - browser type, the web pages you visit, time spent on those web pages, time and date of visit.
personal information. Personal information is information that identifies you or may identify you. The personal information we collect and retain includes your IP address, name and email address, identification document (driving license/ID card/passport), office/home address, screen name, payment and billing information or other information we may ask from time to time. Other information that is necessary for the onboarding process and provision of services. In some cases, we may record audio or video calls with you to comply with the user compliance assessment requirements and our internal guidelines to which we adhere. When you create an account on the Service, you may use your credentials to create the account through a designated third-party website or service ("Third-Party Account") (such as Gmail®). Doing so will link your account with the third-party account. If you select this option, a third-party account pop-up box will appear that you will need to approve before continuing, and will explain the type of information we will obtain. This information includes personal information stored in the third-party account, such as username, email address, profile photo, birthday, gender, and preferences. We will treat any anonymous information as Personal Information if it is clearly associated or linked to any Personal Information.

Registration through a social network account: When you register or log in to the Service through a social network account (such as Facebook, Google), we will have access to basic information in your social network account, such as your full name, home address, email address , date of birth, profile picture, friend list, personal description, and any other information you publicly provide or agree to share with us in such account. At all times, we will comply with the terms, conditions and restrictions of the social networking platform.

If we combine non-personal information with personal information, we will treat the combined information as personal information.
We may also collect publicly available personal information from a variety of online sources. This information in most cases includes basic contact information such as name, email and job title ("Public Data").

Log data. During the activity of this system (this website) and the use of this service, we may process information such as IP address, your location, location data, traffic data, transaction data (such as deposit, payment, refund withdrawal address), computer or mobile Device information, access frequency, time, access duration and other page interaction data, operating system, browser type, device type, unique device identification code, identification cookies, optional form data, crash reports, performance data, third-party cookies, etc.

At any time when using this system/service, we will collect and process the following log data:
The IP address of the first or last login.
Account credentials and other information, including account creation date and time, login date and time.
Information collected such as: browser type, web pages you have visited and the time spent on these web pages, access time and date, unique device identifiers, etc. The data mentioned in these Terms may be collected without being assigned to a specific user.
Company details. If you use the Service as a legal entity or enter into a commercial agreement with the Company, we may process, for example, business registration reports, beneficial owner data, and records or other information of recent, past or planned business activities, determining/verifying structures Other data required, information such as any letters of authorization from beneficial owners or companies.
Marketing data. If you visit this system or our social media sites, we may process statistical and marketing data, such as: number of visitors, frequency, clicks, time, location, target groups, cookies and similar technologies (Pixel, ClearGIF, etc.) data , consumer behavior, interests and preferences, market research and target group survey data, etc.

Purpose and legal basis

All processing was performed in accordance with PDPL. We process your personal data based on at least one of the legal bases described below.
Performance of contractual obligations under this Agreement. If the processing is necessary for the performance of a contract to which the data subject is party (this Agreement), or to take steps, at the request of the data subject, to enter into, modify or terminate a contract, the controller (us)/processor may, in the case to which the data relates, The processing of personal data is based on the consent of the data subject (you),
Consent Where the data subject's (your) consent is the lawful basis for processing your personal data, we may ask you to provide your consent. For example, we may ask you to provide consent before entering into this Agreement or using the System without you being logged in, and before collecting/processing any other personal data not described in this Privacy Policy.
If you have given us your consent to process your personal data, the processing will only be carried out for the purposes defined and to the extent agreed in the declaration of consent. If you no longer consent to the processing, you may withdraw your consent at any time without giving immediate effect. 

Social Media and Communications Policy

We maintain official accounts on multiple social media platforms to interact with existing customers, potential customers and users who are interested in our services, products and news. When accessing these platforms, you are subject to their operators' terms and privacy policies.
Please note that your User Data may be processed in other regions where the legal framework may differ from your location. This may lead to potential risks, such as increased difficulty in enforcing data subject rights in certain jurisdictions.

Technical interaction with social media platforms

Social media platforms (such as Google, Facebook, Twitter, etc.) may collect information through their technical means. When you visit their platforms or interact with content, these platforms may detect whether you are logged in to the relevant account and associate this information with your account, regardless of whether you click on their content. If you wish to avoid such associations, you can do so by logging out of your social media accounts.

Responsibility for third party data processing

We have no control over how these platforms process your data and therefore we are not responsible for any consequences or damage that may arise from their use of your data.

User data we process

We only process user data that interacts directly with us through social media platforms, such as: visits, published articles, likes, direct messages, customer inquiries and comments, etc.
In this case, we are responsible for the processing of this data. However, the operators of social media platforms will also process users' personal data. This data processing is the sole responsibility of each platform, and we have no right to intervene or assume responsibility.

Social media platform privacy policies and exercise of rights

For details of data processing by social media platforms and options to opt-out, please refer to each platform’s privacy policy.
If you wish to exercise your data subject rights or make a request for information about the platform's data processing, please contact the relevant platform operator directly. Since only these operators have access to your data, they have the ability to take appropriate action or provide the requested information.
We encourage you to familiarize yourself with the privacy policies of relevant platforms to better protect your data rights.

Data subject rights

Under the General Data Protection Regulation (GDPR), you have the following rights with respect to your personal data:
You have the right to know how we process your personal data and exactly what data is involved.
In certain circumstances (e.g. the data processing does not comply with legal requirements or lacks a lawful basis), you can request the restriction of the processing of your personal data.
You can request that your personal data be transferred to another data controller or provided directly to you in a convenient format (this right applies to data that you provide actively and that are processed by automated means with your consent).
You can object if your personal data is processed based on legitimate interests. We will only continue to process your data where we have compelling legitimate grounds for doing so or for the establishment, exercise or defense of legal claims.
If the processing of your data is based on your consent, you have the right to withdraw that consent at any time, and the withdrawal will not affect the lawfulness of the processing based on consent before the withdrawal.
If you believe that your data has been unlawfully processed, or that your rights have been infringed, you have the right to lodge a complaint with the relevant data protection authority where you are located, where you work, or where the alleged infringement occurred.
Before submitting a formal complaint, we recommend that you contact us (abcproxy.com) and we will do our best to assist in resolving the issue and provide an appropriate solution.
We are committed to protecting your data privacy rights and will provide you with comprehensive support when exercising these rights.

Privacy Statement for EU and California Customers

EU Customer Privacy Statement

If you live in the European Union ("EU"), please note:
We are committed to protecting your rights, and you have a number of protection rights under the General Data Protection Regulation (“GDPR”). For more information about the GDPR and your rights, please see the official GDPR guide (https://gdpr.eu/ ).

Applicability of Article 3.2 GDPR

GDPR applies to non-EU organizations that provide goods or services to EU citizens, or monitor their online behavior. If you use our systems or services, your rights are protected by Article 3.2 of the GDPR.
Nonetheless, some of our obligations may be reduced due to exceptions for small organizations in the GDPR (such as employee headcount limits).
If you have any questions about our Privacy Policy or the GDPR, you may contact: abcproxy.com.

California Customer Privacy Statement

If you are a California resident, please note:
We are committed to ensuring that you enjoy comprehensive privacy protections under the California Consumer Privacy Act of 2018 (“CCPA”) and related regulations.
Under the CCPA, you have the following rights:
Right to Know: Learn what personal information we collect and whether it is sold or disclosed.
Right to erasure: Request deletion of your personal information.
Right of Access: To access the personal information we store about you.
Anti-discrimination rights: enjoy equal services and prices when exercising your privacy rights.
For your verified request, we will provide the following information within the period specified by law (maximum 45 days, extendable by 45 days):
1. Categories of personal information collected and their sources;
2. Commercial or business use of data;
3. Categories of third parties shared with;
4. A copy of the specific personal information about you.

Data processing statement

We promise not to sell your personal information, so a "Do Not Sell My Personal Information" option is not available in the system.
If you have any questions about our Privacy Policy or the CCPA, please contact us at ABCproxy.com

Categories of Personal Information Collected in the Past 12 Months (California Residents Only)
The following are categories of personal information collected for business purposes:
1.Account information
oPersonal information (such as name, email, phone number, country of residence of the customer or his representative).
oUnique account password.
oService requirements (such as estimated monthly IP usage, purchase type).
oUser Consent Statement.
2. Record data
oDevice information: IP address, location data, browser type, device type, operating system, unique device identifier.
oBehavioral data: access time, frequency, page interaction data, Google Analytics logs, etc.
oTransaction data: payment records, refund information, etc.
The data we collect is used to improve the quality of our service and is not sold to third parties.
If you have any questions, please feel free to contact us.

Cookie Policy

The systems we currently operate and will operate in the future use cookies.
For non-essential cookies (i.e. cookies that are not strictly necessary to provide the system and services), we will ask for your explicit consent when you first access the system.

What are cookies

A cookie is a small file that is sent to a web browser by a web server and stored in the browser and contains a unique identifier composed of letters and numbers. This identifier is sent back to the server when the browser requests a page from the server again.
Depending on the validity period, Cookies can be divided into the following two categories:
Persistent Cookies: Stored by the browser until their set expiration date or until the user actively deletes them.
Session cookies: valid only during the user's browsing session and expire once the browser is closed.
Although cookies themselves typically do not contain any directly personally identifiable information, we may associate the data stored in cookies with your personal data.
Necessary cookies. Without these cookies, we would not be able to provide many of the services you require on our website. For example, necessary cookies help remember your preferences as you move around the site.
Analytical cookies. These cookies track website visits so that we can improve and report on our performance. For example, analyze visitor and user behavior to provide more relevant content or suggest certain activities.
Functional cookies. These cookies are used to remember information you have entered or choices you have made on the website (such as your user name, language or region) so that you do not need to set them again the next time you visit the website.
Targeting and advertising cookies. These third-party cookies are placed by third-party advertising platforms or websites to serve ads and track ad performance. In some cases, these cookies enable ad networks to serve advertisements that may be relevant to you based on your activities on our website and other websites (in which case ad serving may be based on automated decision-making).
We use cookies for the following purposes:
1. Identity authentication and status management
oWhen you visit our system or browse content, we will use cookies to identify you and determine whether you are logged in to your account.
oThese cookies help us provide you with a safer and more efficient service experience.
2. Necessary functional support
oWe use necessary cookies to enable basic functionality such as page navigation and access to secure areas of the system.
oThe system may not function properly without these cookies:

Cookie name Purpose Duration
__cf_bm This cookie is used to distinguish humans from bots. 1 day
__cflb Records the cluster of servers that are serving the visitor. 1 day
__cfruid This cookie is part of the services provided by Cloudflare, including load balancing, website content delivery, and DNS connectivity services for website operators. Conversational
__zlcid This cookie is required to run the chat box feature on the website. Conversational
__zlcstore This cookie is required to run the chat box feature on the website. Permanent
bscookie This cookie is required to run the chat box function on the website. 1 year
CONSENT Used to detect if a visitor has accepted a marketing category in the cookie banner. 2 years
CookieConsent Stores the user cookie consent status for the current domain 1 year
INGRESSCOOKIE This cookie is used to distinguish between humans and bots. Conversational
li_gc Stores the user cookie consent status for the current domain. 180 days
test_cookie Used to check if the user's browser supports cookies. 1 day
ZD-suid Identifies the only ID of the user session. Permanent
_zlcstore Required to run the chat box feature of the website. Conversational
_lidc Records the cluster of servers that are serving the visitor 1 day
ZD-store Records whether the self-service Zendesk Answer Bot has been displayed to website users. Permanent
_clck Collects data on user navigation and behavior on the website. 1 year
_clsk Records statistics on user behavior on the website. Used for internal analysis by website operators. 1 day
_cltk Records statistical data about users' behavior on the website. Used for internal analysis by website operators. Conversational
_dc_gtm_UA-# Use Google Tag Manager to control the loading of Google Analytics script tags. 1 day
_ga Records a unique ID that is used to generate statistics on how visitors use the site. 2 years
_gat Used by Google Analytics to limit request rates 1 day
_gid Records a unique ID that is used to generate statistics on how visitors use the site. 1 day
AnalyticsSyncHistory Used to synchronize data with third-party analytics services 30 days
c.gif Collects data on user navigation and behavior on the website, which is used to produce statistical reports and heat maps for the website owner. Conversational
CLID Collects data on user navigation and behavior on the website, which is used to compile statistical reports and heat maps for the website owner. 1 year
collect Used to send data about visitors' devices and behavior to Google Analytics. Conversational
ln_or Records statistics on user behavior on the website. 1 day
personalization_id Allows visitors to share content from the website to their Twitter profile. 2 years
td Records statistics on user behavior on the website. Used for internal analysis by website operators. Conversational
ZD-buid Unique ID to identify repeat visitor users. Permanent
__zlcmid Retains user status for cross-page requests. 1 year
_fbp Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers. 3 months
_gcl_au Used by Google AdSense to test the advertising efficiency of websites that use its services. 3 months
_rdt_uuid Used to track visitors to multiple websites in order to present relevant advertisements based on visitor preferences. 3 months
_uetsid Used to track visitors from multiple websites in order to present relevant advertisements based on visitors' preferences. Permanent
_uetsid Collects visitor behavior data from multiple websites in order to serve more relevant advertisements. 1 day
_uetsid_exp Contains the expiration date of a cookie with the appropriate name. Permanent
_uetvid Used to track visitors from multiple websites in order to present relevant advertisements based on visitor preferences. Permanent
_uetvid Used to track visitors across multiple websites in order to present relevant advertisements based on visitor preferences. 1 year
_uetvid_exp Contains the expiration date of the cookie with the corresponding name. Permanent
ads/ga-audiences Used to detect if the user intends to leave the page by moving the cursor. Conversational
ads/ga-audiences Used to detect if the user intends to leave the page by cursor movement. Conversational
ANONCHK Records data from multiple visitors and visitors from multiple websites. 1 day
bcookie Used by the social networking service LinkedIn to track usage of embedded services. 1 year
i/adsct Twitter.com uses the cookie to determine the number of visitors to the site via Twitter advertising content Conversational
i/adsct Used by Twitter.com to determine the number of visitors to the site via Twitter advertising content Conversational
IDE Used by Google DoubleClick to record and report website user behavior after viewing or clicking on advertisers' advertisements in order to measure advertising effectiveness and to show targeted advertisements to users. 1 year
LAST_RESULT_ENTRY_KEY Used to track user interaction with embedded content Conversational
li_sugr Collects data on user behavior and interactions to optimize the website to increase the relevance of advertisements on the website. 3 months
LogsDatabaseV2:V#/LogsRequestsStore Uncategorized Permanent
MR Tracks visitors across multiple websites in order to present relevant ads based on visitor preferences. 7 days
muc_ads Collect user behavior and interaction data to optimize websites to increase the relevance of website advertisements 2 years
MUID Widely used by Microsoft as a unique user ID. cookies enable user tracking by synchronizing IDs across multiple Microsoft domains. 1 year
MUID Widely used by Microsoft as a unique user ID. 1 year
nextId Used to track user interactions with embedded content. Conversational
prism_# Collects information about user preferences and/or interactions with web campaign content for use in CRM campaign platforms used by website owners to promote events or products. 30 days
remote_sid Is necessary for the implementation and functionality of YouTube video content on a website. Conversational
requests Is used to track user interactions with embedded content. Conversational
rp.gif Is necessary for the implementation and functionality of Reddit.com's share buttons. Conversational
SM Registers a unique ID that identifies a user's device when they visit a website that uses the same ad network. The ID is used to allow targeted advertising. Conversational
SRM_B Track user interactions with the site's search bar feature. 1 year
TESTCOOKIESENABLED Used to track user interaction with embedded content. 1 day
UserMatchHistory Secure visitor browsing by preventing pseudo cross-site requests. 30 days
VISITOR_INFO1_LIVE Attempts to evaluate user bandwidth on pages that integrate YouTube videos. 180 days
YSC Register a unique ID to count the videos users have watched on YouTube. Sessions
yt.innertube::nextId Registers a unique ID to count the videos users have watched on YouTube. Permanent
YtIdbMeta#databases Used to track user interactions with embedded content. Permanent
yt-remote-cast-available Use the embedded YouTube video to store the user's video player preferences. Conversational
yt-remote-cast-installed Stores a user's video player preferences using embedded YouTube videos. Conversational
yt-remote-connected-devices Stores users' video player preferences using embedded YouTube videos. Permanent
yt-remote-device-id Use of embedded YouTube videos to store users' video player preferences. permanent
yt-remote-fast-check-period Video player preferences of users using embedded YouTube video storage. conversational
yt-remote-session-app Video player preferences of users using embedded YouTube video storage. conversational
yt-remote-session-name Video player preferences of users using embedded YouTube video storage. conversational

Other Cookies:

Cookie name Purpose Duration
Uncategorized
gtm_key Uncategorized
3000 days
MR Uncategorized 7 days
pagead/1p-user-list/373274064/ Uncategorized Conversational
pagead/1p-user-list/373274064/ Uncategorized Conversational
New cookie
__cflb Records the cluster of servers that are serving the visitor. 1 day
INGRESSCOOKIE This cookie is used to distinguish between humans and robots. Conversational
li_sugr Collects data on user behavior and interactions to optimize the site and make ads on the site more relevant. 3 months
LogsDatabaseV2:V# LogsRequestsStore
nextId Used to track user interaction with embedded content. Conversational
requests Used to track user interaction with embedded content. Sessional
yt.innertube::nextId Record a unique ID to count the videos a user has watched on YouTube. Persistent
Removed cookies
cf_use_ob Used to detect if a website is inaccessible while maintaining content updates - cookies allow websites to provide notifications to visitors about problems. 1 day
LogsDatabaseV2:V5eacc87a/#LogsRequestsStore Uncategorized Persistent

You can control and/or delete cookies if you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent cookies from being placed. If you would like to find out more about cookies, or how to control, disable or delete cookies, please visit the website for detailed guidance.

Policy updates

This Privacy Policy remains effective and we may update this policy at our sole discretion, so you should check this page regularly. Cookies are subject to change without prior notice. You acknowledge that such information may contain inaccuracies or errors and is subject to change at any time and we expressly exclude liability for any such inaccuracies or errors to the extent permitted by law. This policy was updated on December 6, 2024